Purchase & license help.

Find my purchase or license key

Open Lemon Squeezy’s My Orders using the email address you used to purchase Cozy Watch. Find your order and license key there.

Activate my license

In the desktop app or Chrome extension, open Settings → License, enter your license key, and activate it.

Your existing lifetime purchase includes both the desktop app and Chrome extension. Browser use does not consume a Mac activation.

Activation problems

Invalid key

Copy the license key from your Cozy Watch order, check for extra spaces, and try again. Use the license key, not the order number.

Desktop activation limit reached

To move to another Mac, open Settings → License on the old Mac and deactivate it, then activate the key on the new Mac. If you cannot access the old Mac, email us for help.

Disabled license

Contact us with your purchase email and the error message so we can check the license’s status.

Connection or service error

A timeout, offline message, or unavailable service does not necessarily mean your key is invalid. Check your internet connection and try again later. If it persists, send us the exact error.